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Our Policy

Once you appointed our company to obtain any financing facilities, an agreement shall be signed by the client and the representative of the company. This is to ensure the interests of both parties are protected.

According to ISG company’s policy, client shall purchase a MLTA/Keyman insurance from the company for every loan obtained. The policy purchased is to act as a protection for the client’s loan and business.

Loan-Obtaining Procedure

  1. Client may verify our consultant in ISG official website or call to ISG office for the verification.
  2. Client needs to submit all the relevant documents to consultant for pre-scanning.
  3. Consultant will then provide advice after the pre-scanning.
  4. ISG will issue invoice and agreement upon the confirmation on the appointment of service.
      ** Applicable to certain cases, SME, Business & Corporate cases ONLY
  5. Upon the confirmation, client needs to understand the terms and conditions stated in the agreement and acknowledge it with signature.
      ** Agreement will be issued to certain cases, SME, Business & Corporate cases ONLY
  6. Client needs to pay the administration fee to ISG company account.
      ** Applicable to certain cases, SME, Business & Corporate cases ONLY
  7. ISG will issue a receipt of administration fee as a proof of payment.
      ** Applicable to certain cases, SME, Business & Corporate cases ONLY
  8. Consultant will start with the loan obtaining process.
  9. Upon the loan approval, client shall make the full payment of consultation fees to ISG when he/she signs the Letter Offer.
      ** According to ISG company’s policy, client shall purchase a MLTA/Keyman insurance from the company for every loan obtained. The policy purchased is to act as a protection for the client’s loan and business.
  10. ISG will issue a final receipt to the client after the full payment received.
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